We are proud to announce Simplify360’s brand new outlook towards Social Customer Service. Going forward, our company’s focus is going to be deeply inclined towards providing the best social CRM and you will also get to see constant updates to our CRM features. Simplify360 as a tool has undergone significant transformation in the past few …
Yes, u heard it right social CRM is the thing to watch out for not only by international companies but now also by the Indian companies. Though there is nothing new in social CRM as it has been long adopted by many industries, but Indian companies are taking baby steps towards this trend. Services sector …
Why Companies Need to Raise Their Social CRM Statuses Read More »
If you are under the conception that what happens in the mind of a consumer stays in their mind, you are completely mistaken. To be precise, the fact that Social Media today, is that one place, where everyone is present and they are all up for some gossip, dilution of your brand name is easy …
BANGALORE, Feb 25, 2015: Simplify360, Social Business Intelligence Firm announces the launch of its Interactive Dashboard, which enables customer support managers to assign tasks and keep track of response time and performance of the executives with ease. This dashboard allows real-time interactions with customers on various social media channels through a single platform. Simplify360, which …
Simplify360 Upgrades Social CRM Offering with Customer Service Dashboard Read More »
Active on: Facebook, Twitter, Instagram, Pinterest, Google+ and YouTube Communication Strategy: Images P.F. Chang’s does not make daily updates on either Facebook or Twitter, but content is uploaded thrice a week. There are similar updates on both of these platforms which are mostly about new dishes, specials and promotional offers. Their focus is on driving …
Social Customer Service Review: P.F. Chang’s China Bistro Read More »
Headquartered in London, Standard Chartered is a multinational banking and financial services company founded in 1969. Standard Chartered operates in over 70 countries and has more than 1700 branches worldwide, serving people around the world. They stay connected to customers and fans on social media through Facebook, Twitter and Linkedin. Element 1- Tone of messaging …
Social Customer Service Review: Standard Chartered Read More »
Owned by the Sun Group of India, SpiceJet is an Indian low-cost airline and the fourth largest airline in India. Their vision is to address and ensure that flying becomes affordable for everyone. On social media, SpiceJet has around 7.03M likes on Facebook and around 15.3K followers on Twitter. As of now they are only …
Verizon is one of the leading American telecommunication company with customer base more than 290 million. They provide various wireless services including internet and TV. On Social Media, the brand has around 1.42 M followers on Twitter and 7.1 M fans on Facebook. In addition to this, Verizon also has dedicated Twitter profile for customer …
Being a HDFC bank customer, writing a customer service review is pretty interesting. 🙂Not many may know that HDFC or The Housing Development Finance Corporation Limited was amongst the first banks to receive an approval from RBI to set up a bank in the private sector.Without a doubt, HDFC is one of the most popular …
