The AI-powered Live Chat Software your
business can’t miss out on!

Be where your customers are and offer real-time support when needed the most. Use the
best live chat software and offer seamless support across multiple channels on the go.

A Live Chat Software that can make all
the difference for your business.

Talk to customers where they want to.

Connect & communicate with customers on their most preferred channels - Messenger, Website, WhatsApp, Apps and more. Monitor and respond to messages across channels from one place in real-time.

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Live chat software with AI assistance.

Use AI to deliver great live chat experiences to customers.

  • Support customers 24*7 by enabling intelligent bots across channels.
  • Send proactive messages to visitors and start engaging with them.
  • AI automatically tags conversations - give agents a better perspective during conversations.

Make live chat a delight for agents.

Agents get everything they need to deliver great customer interactions - makes them the happiest.

  • Respond to all customer chats across sources from one inbox - no more switching tabs.
  • Built-in canned responses enable agents to give better and more timely responses.
  • High-priority chats will be automatically routed & escalated to agents ensuring no ticket goes unanswered.
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Powerful features.
For a powerful live chat software.

High Customization

Make your live chat widget resonate with your brand style. Change color, fonts, shape and more.

Multi-channel Deployment

Deploy live chat widgets on channels your customers prefer. Be accessible to customers all the time.

Canned Responses

Use response templates to save time on support and save agents from the grunt work every time a reply has to be sent.

Real-time Analytics

Understand agent performance, live ticket status, support metrics and more from one in-depth dashboard.

Conversation History

Agents get access to customer conversation history across channels to stay informed and provide personalized responses.

Proactive Triggers

Engage with customers by sending them proactive messages - convert visitors into leads with the best live chat software.

Set Agent
Roles

Seamlessly set access to agents based on hierarchy and role. Control who is in charge on the go.

AI for Agent Breaks

Never lose a lead or stop supporting customers. Deploy AI bots and continue engaging with customers after work hours.

Start using the best Live Chat Software now!

Make human conversations more powerful with live chat software. Engage customers on their preferred channels and make every interaction count by using live chat for customer support.

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FAQs About Live Chat Software

Some of the key factors to consider when choosing a live chat software are chatbot integration for proactive invitation and 24x7 support, customizable widgets, cross-platform deployability, and more.

Deploying live chat for customer support allows customers to reach out to businesses and get real-time support. This improves the overall customer experience while reducing the ticket backlog and agent burnout.

Some of the best live chat software solutions are offered by Simplify360, Zendesk, Freshworks, Tidio, Intercom, Zoho Desk and more.