Integrations bg

Connect all your social channels to one place. Monitor, respond, listen and publish from one platform.

Respond to customer queries, monitor social conversations, manage online reviews and even schedule & publish from one platform. Integrate all your communication channels to Simplify360 - one place, for all your CX needs.

Social

Monitor and respond to all customer queries across social channels and the web. Listen to customer conversations and stay ahead of your competitors.

View Social Channels

Chat

Respond to customers across messengers, DMs and in-app chat with Simplify360 - make support seamless for agents and delightful for customers.

View Chat Channels

Review

Manage online reputation by responding to customer reviews across platforms - address critical reviews on time with escalations and automation.

View Review Channels

Get social insights and much more from one platform.

Instagram

Track photo posts, sponsored posts, stories, reels, IGTV comments, mentions & more. Add posts on the go with Publishing.

Linkedin

Track photo posts, sponsored posts, stories, reels, IGTV comments, mentions & more. Add posts on the go with Publishing.

YouTube

Gather data on video comments and perform keyword searches when necessary. Take control of your YouTube data now.

Tumblr

Gather data from admin channels & public Tumblr blogs (keyword-based research).

Web

Track 500 Mn+ sites with Simplify360 - blogs, discussions, news sites and forums. Include custom sites to your list too.

Bring all your communication together.

Facebook Messenger

Integrate Facebook Messenger to Simplify360 and respond to customer conversations in real time.

Instagram DM

Respond to customer queries on DMs. Set canned responses and even deploy bots for automated support.

Live Chat

Manage web chat messages on autopilot with Simplify360. Automatically route high-priority tickets to human agents.

In-App Chat

Manage customer queries within your app. Integrate in-app chat with Simplify360 and manage tickets on the go.

Learn more >

WhatsApp

Engage customers and increase sales on WhatsApp. Deploy AI bots for ticket management with ticket routing to agents.

Line

Respond to customer conversations on the Line app in real time. Also, fetch all the data from the admin channel.

Viber

Let customers connect with you on Viber anytime. Track all data from the admin channel and reply to conversations in real time.

Manage all your online reviews from one place.

Google Play Store

Gather and respond to app reviews on Google Play Store. Understand user feedback and improve your app's performance.

iTunes

Monitor reviews on iTunes with Simplify360. Address customer concerns and enhance your app's reputation.

Flipkart

Track customer reviews on Flipkart. Build trust by addressing any product/service related issues.

Amazon

Monitor product reviews and understand buyer feedback on Amazon with Simplify360 - helps make informed decisions.

Nykaa

Monitor customer reviews on Nykaa. Gain valuable insights from customer feedback and understand customer satisfaction levels.

Paytm

Monitor customer reviews on Paytm. Build credibility and trust, encouraging more customers to engage with your business.

Snapdeal

Monitor customer reviews on Snapdeal. Understand feedback and tweak your offerings to improve overall shopping experience.

1mg

Read reviews on 1mg and understand how you can support patients better for their healthcare needs.

Shoppe

Gain a competitive advantage in the e-commerce market by tracking customer reviews - access unlimited insights.

eBay

Respond to customer feedback on eBay to increase buyer confidence and foster a positive shopping experience.

Zomato

Monitor and engage your Zomato reviews to strengthen your food chain’s reputation and attract more diners.

Trip Advisor

Manually respond/automate review responses on Trip Advisor - showcase your hospitality business and address any traveler concerns.

Yelp

Leverage Yelp to establish trust and credibility for your local business or service. Automate responses to Yelp reviews with Simplify360.

Mouthshut

Manage customer reviews effectively on Mouthshut. Respond to reviews both manually and on autopilot.

Learn more >

Google Business Location Reviews

Enhance your local business's online reputation - monitor and respond to customer reviews on Google Business Location.

Start managing your digital communication & reputation with Simplify360.

Simplify360 is the only platform you need to respond to customer queries, monitor online reviews, listen to social conversations and publish on social media. Book a demo to know more about how Simplify360 can help redefine your business.

Get Started