AI-powered Google My Business platform. For end-to-end reviews & message management.
Amplify your brand’s presence on Google by seamlessly managing your reviews & messages. Drive conversions via messaging and improve reputation with Simplify360’s Google My Business management platform.
Why managing your Google business reviews and messages is crucial?
Reputation Management
Control how people perceive your business by responding to both positive and negative Google business reviews.
Customer Engagement & Satisfaction
Build customer trust and meaningful relationships by addressing customer messages and reviews promptly.
Drive Customer Decisions
Create a positive impression on potential customers by actively responding to messages and reviews. Make them choose you over competitors.
Search Engine Optimization
Regularly responding to online reviews helps in SEO performance and better visibility in search results.
A Google My Business management platform. With all the features you can possibly imagine.
Manage Google My Business reviews on the go.
- Address high-priority reviews first and save brand reputation - escalate reviews via emails based on the nature and reviews rating.
- Set autoresponders for reviews and address customer concerns without delay.
- Categorize reviews and automatically route them to different buckets for easy agent handling.
24x7 messaging. With human & AI assistance.
- Connect and engage with customers in real-time on Google Business Messages.
- Deploy AI bots to provide customers with 24x7 assistance.
- Enable agents to provide more personalized support with critical data like entry point information.
- Create personalized welcome messages with brand logo and name - first impression on point.
Multiple location management made easy.
- Manage multiple location reviews & messages from One-Inbox seamlessly.
- Ensure consistent brand voice and quality of service across multiple store locations by managing it all from one place.
- Route specific location messages & reviews to dedicated agents for more relevant support.
Dynamic & insightful reports. For better business decisions.
- Break down analytics to gain a comprehensive view of overall brand performance - regional, location and store level data.
- Enable location managers to have access to Google My Business via Simplify360’s platform to increase efficiency.
- Streamline operational processes and track performance metrics across all locations for better efficiency and decision-making.
How ICICI Bank Managed Its Local Presence With Effective Google Review Management Tool?
ICICI, one of India’s leading multinational banks has over 12000+ locations (Banks & ATMs) spread across India and each location has its own Google My Business Page.
With each page having its own set of reviews, ICICI wanted to streamline its review management and hear the voice of customers and gain insights.
Know how ICICI managed their reviews seamlessly with Simplify360.
Why choose Simplify360 to manage your Google My Business profile?
Manage reviews & messages from One-Inbox
Set auto responders for reviews
Manage multiple locations
Escalate high-priority reviews
Deploy AI bots for messages
In-depth location data & analytics
Related Offerings
Review management
Monitor and respond to Location, App and eCommerce reviews on autopilot. Streamline cross-channel review management with AI assistance.
AI Chatbots
Reduce up to 30% support costs with AI chatbots. Automate marketing & support and deliver amazing conversational experiences.
Start managing your Google My Business profile with Simplify360.
We’ve been helping businesses manage their online reputation for a very long time now! Talk to an expert and know how Simplify360 can help manage your Google Business messages & reviews like a PRO!
FAQs About Google My Business Management
When choosing a Google review management tool, businesses should prioritize features like, real-time review monitoring, automated review escalations, customizable review response templates, review sentiment analysis & categorization and more.
Google reputation management tools like Simplify360, Podium, and Birdeye are some of the best available solutions for managing Google reviews and business messages.
Businesses experience increased online visibility as effective Google Review Management can influence local SEO ranking increasing the appearance in local search results. Also, positive reviews demonstrate business credibility and trustworthiness, attracting more costumers.