AI-powered WhatsApp business management platform. To manage your business on autopilot.
Automate up to 90% of your support across channels while reducing 30% support costs.
Deliver human-like, personalized support anytime and every time with AI-driven chatbots.
Enable quick & seamless support on WhatsApp.
Make WhatsApp one of your primary support channels and provide seamless customer support around the clock - quicker response times, better support, great customer satisfaction - it’s like redefining WhatsApp customer support.
- Enable agents to monitor and respond to WhatsApp queries with other channel queries from one centralized dashboard.
- Provider better support to customers by allowing agents to collaborate on tickets and share status.
- Provide instant, 24x7 appropriate responses with sentiment analysis technology by deploying AI WhatsApp chatbots for support.
- Intelligent WhatsApp chatbots automatically route conversations to real-time agents when needed.
- Provide multi-lingual support, raise alerts to teams & agents and do more!
Capture leads & increase sales on the go.
Diversify your lead-capturing and sales efforts with WhatsApp marketing chatbots. Provide customers what they need to make informed decisions via personalized and meaningful conversations.
- Showcase your offerings to customers with visually rich product catalogs - helps customers make quick decisions with less interference.
- Provide personalized recommendations, cross-sell and upsell products based on customer intent.
- Keep customers informed about new product launches, offers & promotions, product availability and more with WhatsApp notifications.
- Guide customers along their purchase journey with FAQs and CTA buttons.
How Simplify360 helped Tata Play reduce the cost per resolution with a WhatsApp bot integration?
Tata Play, India’s leading DTH service provider, saw a 40% reduction in the cost of resolution while serving 1 million customers after integrating WhatsApp as the primary channel to engage and communicate with their customers.
One WhatsApp chatbot for all your business needs.
Support
Provide 24x7, automated, delightful support for customers using WhatsApp chatbots. Increase customer loyalty and reduce churn significantly.
Lead
Generation
Engage with customers proactively and convert visitors into potential customers. Collect critical information to provide personalized pitches.
Marketing
& Sales
Showcase your products to customers and guide them along their journey with WhatsApp marketing chatbots. Increase sales like a breeze.
Why choose Simplify360’s WhatsApp Business Platform?
Simplify360 is one of the best WhatsApp management platforms that’s AI-powered, scalable and completely customizable. With an all-in-one approach, opting for Simplify360’s WhatsApp business management platform will allow you to provide support, capture leads, increase sales and do more, all from one place.
Bots For
24/7 WhatsApp
Support
Sentiment
Analysis
Automated Chat
Routing To
Live Agents
Provides Support
In 50+
Languages
End-to-end
Encryption
Automated Alerts
To Reams
And Agents
Explore
Simplify360 suite.
Empower agents, offer customer delight and gain game-changing analytics.
Scale your support & sales with a WhatsApp business platform.
Book a 1-on-1 demo call with our experts and know how WhatsApp chatbots can help your business.
FAQs About WhatsApp Business Platform
A WhatsApp Business Platform is a tool to help businesses manage their WhatsApp Business accounts effectively. It provides features such as message automation, chatbots, integration with other business tools, customer support management, analytics, and reporting.
A WhatsApp Business Platform can help with customer support by providing features such as automated responses, chatbots, and agent management. These features enable businesses to respond to customer inquiries more quickly, provide 24/7 support, and manage customer conversations more efficiently.
Some of the popular customer email management softwares are Simplify360, Freshdesk, Hive and more.
Some of the benefits of using a WhatsApp chatbot for your business are instant customer support, 24/7 availability, personalized interactions with customers, lead generation, marketing campaigns and more.