End-to-end social media management platform. For care,
listening, growth and publishing.
Stop using siloed social media solutions for care, listening and publishing. Do it all from one place with Simplify360’s social media management platform. Save time, stay informed, and improve agent productivity & brand reputation. All on the go.
We are trusted by 5000+ global users, big and smallFeatures you shouldn’t miss out on.
The social media management tool you need for today.
And forever.
Our social media management tool gives you pretty much everything you need to take control of your social media. Whether it’s responding to customer queries, or listening to conversations across channels, or scheduling posts for publishing, you can do it all.
Features you shouldn’t
miss out on.
Integrate all your social support channels in one place. Never miss a customer conversation anymore.
Track mentions, listen to conversations across social channels, forums, blogs, custom sources and more.
Collaborate with teams internally. Schedule posts, get comments and publish on different channels from one platform.
Track competitor performance using keywords & profiles. Understand industry trends, patterns and more.
Know post performance & engagement using in-depth, real-time analytics dashboard. Know what works at a glance.
Why choose Simplify360 social media management platform?
15+ Social
Channels
Connect & manage all your social media channels in one place on the go.
End-to-end Social
Media Solutions
All-in-one social media suite for care, listening, growth and publishing.
Dedicated Customer
Success Manager
Get personalized support any time of the day with a dedicated account manager.
Light on your
pocket
Simplify360 is light & reasonable. Own the best enterprise-grade customer support suite by paying only for what you use.
We found an able and committed partner in Simplify 360, who worked with us to develop real-time listening, integrated the multiple channels into a singular customer redressal interface and improved our first response time by integrating Whatsapp as a communication channel in our customer service.
Customer support was always a top priority at Nykaa. Our growing consumer base demanded we find modern support solutions. That’s when we partnered with Simplify360. Now, our support is pretty much streamlined. Our agents handle 50,000+ tickets per month and we were able to integrate all our support channels, automate responses and do more. Simplify360 is definitely working out great for us!
We manage over 50 channels for customer support, and with Simplify360, it has become effortless to manage all our channels from one place. Simplify360 is also efficient in supporting our day-to-day operations like reporting and escalations.
A peek into how Simplify360
helps transform CX.
Tata Play
A 40% reduction in Cost Per Message resolution after partnering with Simplify360. Know how Tata Play did it!
DAMAC Properties
4500+ tickets with an average resolution TAT of 24 hours. Know how DAMAC improved its support & review management.
Believe Pte. Ltd
40% increase in response rate and 50+ customer channels integrated. Believe FMCG did it all by partnering with Simplify360.
Know How Simplify360 Can Help Take Control of Your Social Media
Connect all your social channels in one place. Respond to customer queries, listen to social conversations, get in-depth analytics and more. Book a demo to understand how Simplify360 can help take control of your social media.
FAQs About Social Media Management Platform
When choosing a social media management platform for your business, look for features like real-time social listening features, alerts & notifications, analytics & insights, content scheduling & publishing and more.
A social media management tool, in the first place, allows you to integrate all your social platforms to one place. From a single dashboard, you can draft content, upload images and schedule and publish posts across multiple platforms, saving you tremendous time and ensuring consistent messaging across all channels.
By using a social media management tool, you can reveal game-changing insights like customer sentiment, share of voice, demographics data based on age, gender and engagement, and more.