social media report

Value added services create the edge for Indian Health care industry – Social Media Report

Pharmacy sector, being the second largest in the Indian Healthcare sector constitutes institutional sales and non-institutional sales. While the Institutional sales happens through bulk deals of sourcing pharmaceuticals to health institutions, hospitals and nursing homes, the non-institutional sales happens through the retail stores. This retail stores plays a vital role in acting as a sales …

Value added services create the edge for Indian Health care industry – Social Media Report Read More »

Social Media Pulse: The case of customer outrage against Lemp brewpub on social media

It was one of those incidents which picked up on social media and ended up on mainstream media. This has opened up an altogether new face of social media crisis for all the brand owners. We think that this particular incident can serve as a learning opportunity for all the community managers, and especially the …

Social Media Pulse: The case of customer outrage against Lemp brewpub on social media Read More »