One platform for all your CX & support needs.
Bring all your customer communications to one place.
Monitor & respond to Location, App & eCommerce reviews.
Manage your emails the moden way with AI
Experience social superpower with the all-in-one social suite
Automate support with AI bots across channels
Deliver moden CX and great support with 1 on 1 interactions.
Enable customers to connect in real time on their favorite channels.
Enable agents to monitor & respond to cross-channel communications.
View reviews across all aggregator sites and understand customer sentiment.
Set support on auto-pilot mode across channels with intelligent bots.
Give more connected support experiences to customers with live video calling.
Listen to customer conversations, gain a deeper understanding and make data-driven decisions.
Streamline your content strategy, boost engagement, and maximize your online presence.
Engage customers and increase sales on WhatsApp.
Track photo posts, sponsored posts, stories, reels, IGTV comments, mentions & more.
Manage multiple location Google Business Messages from one inbox in real-time.
Respond and listen to conversations on Twitter with Simplify360
Monitor Facebook groups & pages, post comments, mentions, conversation history and more.
Empowering BFSI to deliver amazing CX.
Deliver nextgen CX.
Make every shopping experience a great CX story.
Stay in the limelight with superior CX.
Know how Simplify360's CX & support platform can help you deliver amazing CX.
Simplify360 - The Who & Why Question?
Meet #SimpliFam - the team that enables you deliver amazing CX.
India's First CX Game
Over the past few weeks we have observed a serious fight on the online as well as the offline space for the freedom of internet usage. The fight for right to access knowledge and access freedom of speech on various internet platforms has reached its boiling point. With telecom operators like Airtel and Vodafone deciding …
#RGforNetNeutrality Hits Over 12K Mentions in 1 Day Read More »
The fashion industry normally displays their collections on skinny and flower to zero sized models, but in recent times the trends seem to have changed. Recently an American plus size clothing retailer – Lane Bryant, created a furore about plus size being beautiful with their social media campaign #ImNoAngel. This was actually a jibe made at …
Plus Size is beautiful – Fashion Industry’s New Slogan Read More »