One platform for all your CX & support needs.
Bring all your customer communications to one place.
Monitor & respond to Location, App & eCommerce reviews.
Manage your emails the moden way with AI
Experience social superpower with the all-in-one social suite
Automate support with AI bots across channels
Deliver moden CX and great support with 1 on 1 interactions.
Enable customers to connect in real time on their favorite channels.
Enable agents to monitor & respond to cross-channel communications.
View reviews across all aggregator sites and understand customer sentiment.
Set support on auto-pilot mode across channels with intelligent bots.
Give more connected support experiences to customers with live video calling.
Listen to customer conversations, gain a deeper understanding and make data-driven decisions.
Streamline your content strategy, boost engagement, and maximize your online presence.
Engage customers and increase sales on WhatsApp.
Track photo posts, sponsored posts, stories, reels, IGTV comments, mentions & more.
Manage multiple location Google Business Messages from one inbox in real-time.
Respond and listen to conversations on Twitter with Simplify360
Monitor Facebook groups & pages, post comments, mentions, conversation history and more.
Empowering BFSI to deliver amazing CX.
Deliver nextgen CX.
Make every shopping experience a great CX story.
Stay in the limelight with superior CX.
Know how Simplify360's CX & support platform can help you deliver amazing CX.
Simplify360 - The Who & Why Question?
Meet #SimpliFam - the team that enables you deliver amazing CX.
India's First CX Game
When you have the zeal to learn something , internet is the best resource. Internet is filled with really smart people who share the information for free. In my last blog I have listed down some of the problems which marketers face in social media monitoring Today I bring you 9 must follow blogs on …
9 Best Blogs to Follow on Social Media & Content Marketing Read More »
Simplify360, the leading Social Media Intelligence firm, in its version 4.2 launched advanced features like profile without keywords, source selection of a profile and message history. These advanced features can help the tool with social media monitoring and CRM. With these features the tool has become much more flexible to work with and is expected …
Simplify360 ups its Contact Centre Offering brings Noise Filter and Message History Read More »