Social Media Monitoring is beneficial in many ways – Here are the 10 main reasons why it is so crucial :- 1. It gives you the ability to reduce customer support costs, 2.It helps you to spot a PR crisis in its formation stage, 3. Lets you to keep a track of your competitor’s brand reputation, …
On Feb 18th, 2013, Burger King woke up to the news that the fast food chain has been sold to its counterpart McDonalds and the official twitter feed of the brand also started posting pro-McDonald’s messages. Hackers took control of the official twitter account and went ahead and changed the name and image to that of McDonald’s. There …
Social Media Nightmare: When Hacker’s took a bite of Burger King! Read More »
