Vodafone is ahead of other telecom players in social media in most of the parameters. Vodafone scored 87 in the Simplify360 Social Index (SSI) while Airtel and Tata Docomo scored 82 and 77 respectively coming as second and third in the ranking. Vodafone has the highest share of fans and followers on Facebook and Twitter. …
Vodafone India is the second largest mobile network operator in Indiaafter Airtel by subscriber base. It is based in Mumbai, Maharashtra. With customer base of more than 160 M in India, there is bound to be customer grivence on social media. Further, Telecom brands usually have the most mentions on social media due to their business nature. Vodafone has a stong …
Last week, we observed two of the biggest acquisitions in technology sector. Microsoft buying Nokia and Verizon buying Vodafone’s stake in Verizon wireless. Below is an info-graphic on how social media responded to the news and which one has more share of voice than other.
