Ways-to-Identify-Customer-Pain-Points

5 Ways to Identify Customer Pain Points and Improve CX

“How to identify customer pain points?” This was the most common question we received during our last survey (24 times to be precise) about customer satisfaction!

To be honest, we were both surprised and amazed! It’s great seeing businesses trying to identify customer pain points and resolve them. This is a clear sign of how far they are willing to go to deliver great customer experiences!