One platform for all your CX & support needs.
Bring all your customer communications to one place.
Monitor & respond to Location, App & eCommerce reviews.
Manage your emails the moden way with AI
Experience social superpower with the all-in-one social suite
Automate support with AI bots across channels
Deliver moden CX and great support with 1 on 1 interactions.
Enable customers to connect in real time on their favorite channels.
Enable agents to monitor & respond to cross-channel communications.
View reviews across all aggregator sites and understand customer sentiment.
Set support on auto-pilot mode across channels with intelligent bots.
Give more connected support experiences to customers with live video calling.
Listen to customer conversations, gain a deeper understanding and make data-driven decisions.
Streamline your content strategy, boost engagement, and maximize your online presence.
Engage customers and increase sales on WhatsApp.
Track photo posts, sponsored posts, stories, reels, IGTV comments, mentions & more.
Manage multiple location Google Business Messages from one inbox in real-time.
Respond and listen to conversations on Twitter with Simplify360
Monitor Facebook groups & pages, post comments, mentions, conversation history and more.
Empowering BFSI to deliver amazing CX.
Deliver nextgen CX.
Make every shopping experience a great CX story.
Stay in the limelight with superior CX.
Know how Simplify360's CX & support platform can help you deliver amazing CX.
Simplify360 - The Who & Why Question?
Meet #SimpliFam - the team that enables you deliver amazing CX.
India's First CX Game
Lily Pulitzer’s latest collection, available in Target stores saw the longest line of people waiting for their turn to pick up branded clothes at the cheapest prices. Clothes available between a price range of $2 to $150 has driven people crazy about the sale. this has also led to huge reactions on social media channels like …
#LilyForTarget Creates Huge Buzz on Social Media Read More »
A quick look at the new roster of TV series will make you quake with excitement. Three shows this season follow the stories of familiar and popular characters. So, we have Agent Carter, Daredevil and Better Call Saul. These shows have the advantage of having an existing fan base, and that too born from pop …
‘Empire’ Creating Their Own Empire on Social Media Read More »