One platform for all your CX & support needs.
Bring all your customer communications to one place.
Monitor & respond to Location, App & eCommerce reviews.
Manage your emails the moden way with AI
Experience social superpower with the all-in-one social suite
Automate support with AI bots across channels
Deliver moden CX and great support with 1 on 1 interactions.
Enable customers to connect in real time on their favorite channels.
Enable agents to monitor & respond to cross-channel communications.
View reviews across all aggregator sites and understand customer sentiment.
Set support on auto-pilot mode across channels with intelligent bots.
Give more connected support experiences to customers with live video calling.
Listen to customer conversations, gain a deeper understanding and make data-driven decisions.
Streamline your content strategy, boost engagement, and maximize your online presence.
Engage customers and increase sales on WhatsApp.
Track photo posts, sponsored posts, stories, reels, IGTV comments, mentions & more.
Manage multiple location Google Business Messages from one inbox in real-time.
Respond and listen to conversations on Twitter with Simplify360
Monitor Facebook groups & pages, post comments, mentions, conversation history and more.
Empowering BFSI to deliver amazing CX.
Deliver nextgen CX.
Make every shopping experience a great CX story.
Stay in the limelight with superior CX.
Know how Simplify360's CX & support platform can help you deliver amazing CX.
Simplify360 - The Who & Why Question?
Meet #SimpliFam - the team that enables you deliver amazing CX.
India's First CX Game
This report considers 20 American fast food chains and analyses their performance on social media for the previous month. Simplify360’s proprietary SSI index was used to rank the brands according to their popularity on social media. The following chains were considered for the analysis: Taco Bell Chipotle Mexican Grill Five Guys Burgers and Fries Ben …
Top Fast Food Chains on Social Media in the United States Read More »
Simplify360’s just launched its Version 4.2. We have integrated Tumblr to the existing platforms. With the new Tumblr integration, we assure you better and more conversations tracking. Posts from Tumblr will be tracked from Tumblr public posts and public conversations will be tracked based on tags created on Tumblr. In addition to tracking public blog …