One platform for all your CX & support needs.
Bring all your customer communications to one place.
Monitor & respond to Location, App & eCommerce reviews.
Manage your emails the moden way with AI
Experience social superpower with the all-in-one social suite
Automate support with AI bots across channels
Deliver moden CX and great support with 1 on 1 interactions.
Enable customers to connect in real time on their favorite channels.
Enable agents to monitor & respond to cross-channel communications.
View reviews across all aggregator sites and understand customer sentiment.
Set support on auto-pilot mode across channels with intelligent bots.
Give more connected support experiences to customers with live video calling.
Listen to customer conversations, gain a deeper understanding and make data-driven decisions.
Streamline your content strategy, boost engagement, and maximize your online presence.
Engage customers and increase sales on WhatsApp.
Track photo posts, sponsored posts, stories, reels, IGTV comments, mentions & more.
Manage multiple location Google Business Messages from one inbox in real-time.
Respond and listen to conversations on Twitter with Simplify360
Monitor Facebook groups & pages, post comments, mentions, conversation history and more.
Empowering BFSI to deliver amazing CX.
Deliver nextgen CX.
Make every shopping experience a great CX story.
Stay in the limelight with superior CX.
Know how Simplify360's CX & support platform can help you deliver amazing CX.
Simplify360 - The Who & Why Question?
Meet #SimpliFam - the team that enables you deliver amazing CX.
India's First CX Game
If social media can be used to hire you, then it can also be used to fire you! Suppose, you get up, log in to your Facebook account, and you see an update from your company’s Facebook page that you have been fired – Wait…, say it again! You’d feel the same way as officers …
Social Media can be used to fire you – Surprising Read More »
Suppose, your airline informs you at midnight that your flight to Bangalore has been cancelled, and making it even worse, they ask you to re-book the two tickets you booked on two separate flights!!! To vent out your annoyance, you search the web to find out the airline’s Facebook/Twitter handle to report the issue. You …
Take care of your customers or someone else will Read More »