CRM Idol is an annual competition that provides CRM industry related small businesses an opportunity for exposure, resources and advice that would otherwise be unavailable to them. We are happy to announce that we have been selected as a contestant in this global event. Well, after some delay, and a significant number of entrants who …
IPL6 has been a phenomenal success on social media with its integration strategy with Twitter enhancing the user engagement and delivering a social sporting experience to the viewers. The numbers have been suggesting that IPL6 has outperformed IPL5 with the number of tweets and conversations exceeding that of the previous edition. The number of tweets …
Following article is taken from the collection of social media disaster case studies published in our ebook Social Media Nightmares. However good your intentions are, but if you don’t express them right, you will end up in a mess! This is exactly what happened with Bing, when they tried to market their brand by cashing on …
