One platform for all your CX & support needs.
Bring all your customer communications to one place.
Monitor & respond to Location, App & eCommerce reviews.
Manage your emails the moden way with AI
Experience social superpower with the all-in-one social suite
Automate support with AI bots across channels
Deliver moden CX and great support with 1 on 1 interactions.
Enable customers to connect in real time on their favorite channels.
Enable agents to monitor & respond to cross-channel communications.
View reviews across all aggregator sites and understand customer sentiment.
Set support on auto-pilot mode across channels with intelligent bots.
Give more connected support experiences to customers with live video calling.
Listen to customer conversations, gain a deeper understanding and make data-driven decisions.
Streamline your content strategy, boost engagement, and maximize your online presence.
Engage customers and increase sales on WhatsApp.
Track photo posts, sponsored posts, stories, reels, IGTV comments, mentions & more.
Manage multiple location Google Business Messages from one inbox in real-time.
Respond and listen to conversations on Twitter with Simplify360
Monitor Facebook groups & pages, post comments, mentions, conversation history and more.
Empowering BFSI to deliver amazing CX.
Deliver nextgen CX.
Make every shopping experience a great CX story.
Stay in the limelight with superior CX.
Know how Simplify360's CX & support platform can help you deliver amazing CX.
Simplify360 - The Who & Why Question?
Meet #SimpliFam - the team that enables you deliver amazing CX.
India's First CX Game
Social media data is huge and messy. Many listening tools provide very few ways for users to manage this data and extract values out of it. In other words social media analytics is still an evolving science. The tools present out their for social media data scientists are simple and user can do very less. …
Simplify360 makes filtering social media data easy with its new upgraded buzz filter Read More »
Simplify360 has added one more channel to its social media management- LinkedIn Groups. Now you can add multiple LinkedIn Groups to Simplify360 and publish your content from one place. This will help you manage multiple LinkedIn Groups and schedule timely message for better response. Publishing to LinkedIn Groups User can compose the message and title …
Simplify360 can now let you manage multiple LinkedIn Groups Read More »