17% of Social Conversation on Airlines is Negative – Simplify360 Research

Bangalore, India – 3rd August, 2012: Airlines industry has a bad reputation in general, and averages 17% of negative conversation on Social Media. This is higher than the overall market average, which stands at 5.72%. The finding came in a research done by Simplify360, leading Social Media Monitoring and Research Firm. Five major carriers were …

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