Did you know that a satisfied customer is willing to spend at least 3 times the amount of money on your business than a “somewhat” satisfied one? To improve customer satisfaction, let’s first understand what this term means. There are several ways to describe customer satisfaction, but they all narrow down to this: What is …
Market experts and businesses define customer satisfaction as a measurement of how well a product or service meets up to or exceeds customer’s expectations. Noticeably the sudden spike in interest and focus on the importance of customer satisfaction occurred when social media established itself as a vital part of our lives. Nowadays, customers will post …
8 Easy Ways to Improve Customer Satisfaction in 2022 Read More »
