This presentation shows how big retailers in US are performing in the Social Media space and how they can leverage the power of social media to grow its business.
Social Media & Retail Industry in the US
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Digital Care
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Omnichannel Support
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Online Review Management
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Email Management
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Experience social superpower with the all-in-one social suite
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View reviews across all aggregator sites and understand customer sentiment.
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Give more connected support experiences to customers with live video calling.
Social Media Listening
Listen to customer conversations, gain a deeper understanding and make data-driven decisions.
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Streamline your content strategy, boost engagement, and maximize your online presence.
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Engage customers and increase sales on WhatsApp.
Instagram
Track photo posts, sponsored posts, stories, reels, IGTV comments, mentions & more.
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Manage multiple location Google Business Messages from one inbox in real-time.
Twitter
Respond and listen to conversations on Twitter with Simplify360
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Monitor Facebook groups & pages, post comments, mentions, conversation history and more.
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