Skip to content
  • Product

    Digital Care

    One platform for all your CX & support needs.

    Omnichannel Support

    Bring all your customer communications to one place.

    Online Review Management

    Monitor & respond to Location, App & eCommerce reviews.

    Email Management

    Manage your emails the moden way with AI

    Social Media Suite

    Experience social superpower with the all-in-one social suite

    AI Chatbots

    Automate support with AI bots across channels

    Live Video Chat

    Deliver moden CX and great support with 1 on 1 interactions.

    Live Chat

    Enable customers to connect in real time on their favorite channels.

  • By Need

    One-Inbox

    Enable agents to monitor & respond to cross-channel communications.

    Reputation Management

    View reviews across all aggregator sites and understand customer sentiment.

    Support Automation

    Set support on auto-pilot mode across channels with intelligent bots.

    Video Enabled Support

    Give more connected support experiences to customers with live video calling.

    Social Media Listening

    Listen to customer conversations, gain a deeper understanding and make data-driven decisions.

    Social Media Publishing

    Streamline your content strategy, boost engagement, and maximize your online presence.

  • Channels

    WhatsApp

    Engage customers and increase sales on WhatsApp.

    Instagram

    Track photo posts, sponsored posts, stories, reels, IGTV comments, mentions & more.

    Google My Business

    Manage multiple location Google Business Messages from one inbox in real-time.

    Twitter

    Respond and listen to conversations on Twitter with Simplify360

    Facebook

    Monitor Facebook groups & pages, post comments, mentions, conversation history and more.

    View All Channels >

  • By Industry

    BFSI

    Empowering BFSI to deliver amazing CX.

    Telecommunication

    Deliver nextgen CX.

    Retail & eCommerce

    Make every shopping experience a great CX story.

    Entertainment

    Stay in the limelight with superior CX.

    Others

    Know how Simplify360's CX & support platform can help you deliver amazing CX.

  • Company

    About Us

    Simplify360 - The Who & Why Question?

    Culture & People

    Meet #SimpliFam - the team that enables you deliver amazing CX.

    CX Powerup Game

    India's First CX Game

    Careers

    Want to be a part of SImplify360 journey? It starts here!

    Customers

    How We Delivered Amazing CX For 5000+ Brands

    Blogs

    Knowledge Hub For CX Enthusiasts

cropped-simpify-360-logo.png
Request Demo
Login
  • Blog / Social CRM, Social Media Marketing

Social Media Fundamentals for Marketers

  • September 11, 2012
  • 3 min read
Picture of Simplify360

Simplify360

Contents

Share
Share on facebook
Share on twitter
Share on linkedin

Bangalore 11th September, 2012: Simplify360, the leading Social Media Management application for Social Business Analytics and Multichannel Engagement launches an Ebook on “Social Media Fundamentals for Marketers”.

With social media becoming an integral part of marketing needs of businesses and brands. This book will help marketers understand the social media better. Social Media Fundamentals for Marketers book guides you through the different platforms on social media and how to use them effectively.

The key sections of the report:
• How Important is it to Invest in Reputation Management
• Getting the right team for a Social Media Campaign
• SOCIAL MEDIA-The need
• Engagement or Likes: What works better for Facebook?
• How to handle negativity on social media platforms?
• How do you connect with your fans through Facebook Ads?
• How are companies using social media for customer service?
• Creating Facebook Content Strategy Using Facebook Analytics.
• Five essential steps of successful social media marketing
• How To Use Hash tags For Successful Twitter Marketing

“Today social media gives marketers a platform and way to communicate with customers and potential customers. It has proven to be an important part of modern day business operations, and cannot be ignored.” said Kavya Kundalia Bisht, Analyst at Simplify360 and editor of the eBook.

Kavya adds, “The core objective of the book is to help marketers in coming up with better social media strategy and help them build a strong presence on different online platforms.”

Simplify360 is a Social Media Management Application for Social Business Analytics and Multichannel Engagement. Global clients have validated the product for stability and scalability with significant use for some time now. It enables organizations to effectively implement social media concepts in to core business functions. Powered by Simplify360 AnalyticsTM, Simplify360 extend a sophisticated and user-friendly environment to realize value via actionable intelligence. The company supports a variety of Enterprises, SMBs, Media Agencies, Research and Analytics Communities and Customer Support Organizations.

To download the ebook click here : http://bit.ly/NVqvE5

PRODUCT

  • Digital Care
  • Omnichannel Support
  • AI Chatbots
  • Social Media Suite
  • Email Management
  • Reputation Management
  • Live Video Chat
  • WhatsApp Management
  • Google My Business

ABOUT

  • About Simplify360
  • Simplify360 Careers
  • Culture & People

RESOURCES & SUPPORT

  • Blogs
  • Customers
  • Contact Us
  • Request Demo

FROM OUR CX EXPERTS

  • How to Create a Successful Holiday Customer Service Strategy
  • 25 Best Customer Satisfaction Survey Question and Examples
  • 100 Foolproof Review Response Templates for You to Use
  • Omnichannel vs Multichannel Debate - Which One to Choose?
  • 9 Common Chatbot Mistakes That Are Making You Lose Customers
  • 10 Best WhatsApp Chatbot Tools for 2023

CONTACT US

  • USA Address:
    9451 East Vía de Ventura Scottsdale, AZ 85258
  • +1 (800) 799-0600 (USA)
  • India Address:
    91springboard, 7th floor, Trifecta Adatto, 21, ITPL Main Rd, Garudachar Palya, Mahadevapura, Bengaluru, Karnataka 560048
  • +91 7019238162 (India)
  • contact@simplify360.com
© 2025 Simplify360 Inc. All rights reserved. — Privacy Policy – Terms of Services
Facebook Instagram Linkedin Youtube