No More Spreadsheet Sprawl: Unleash the Power of Automated Ticketing
Imagine this: You’re a customer service agent, and your inbox is overflowing. Not with emails, but with…spreadsheets? Each spreadsheet holds a mountain of customer tickets, some color-coded, some underlined, and others just a chaotic mess of texts, colors and weird indicators. Finding a specific ticket feels like searching for a needle in a haystack. Worse …
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