How to Write Customer Service Apology Emails?

How to Write Customer Service Apology Emails in 2024

Did you know customer service apology emails can increase your retention rate?  In fact, the Carey School of Business emphasizes the importance of a genuine apology. It has claimed that only about 37% of upset customers find compensation satisfactory. But, 74% of customers reconsider doing business with a brand after a timely apology. The art …

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