January 21, 2022

15 Review Response Templates

15 Review Response Templates to Quickly Reply to Online Reviews

Today, reviews have become an important part of every customers’ journey, and they influence purchase decisions to a great extent.

When you are in a store, you can experience a brand first hand. The shopping experience is much easier because you have the help of the shop assistants. But when you are online, you have no way of experiencing a product or getting that help from a shop assistant.

In such cases, reviews are the closest guidance customers are going to get, and since it’s left by other customers, they are unbiased. They have a direct influence on whether someone picks you or your competitors and have the ability to make or break a sale.