7 Best Practices for Great Social Media Customer Service

Social Customer Service, Social Media / By

Social media support is no longer a luxury addition today. It is a must-have addition for businesses that look forward to growing today! In fact, a survey stated that 90% of businesses would have started offering social media customer support in some way by the end of 2020.

Also, 1 out of 3 consumers prefers customer support over social media rather than telephonic conversations or emails!