6 Strategies Behind Great Customer Service On Social Media

Social CRM, Social Customer Service / By

If your customer service has not gone social yet, your business is clearly missing out on a lot. Today’s customers are technologically advance and social media savvy. Traditional CRM has taken a backseat and people take to social media to rant about their bad experiences, which considering the number of people on social media, spreads …

6 Strategies Behind Great Customer Service On Social Media Read More »