September 22, 2015

7 Guidelines to Provide Great Customer Service on Social Media

If customer service had to be described in 3 words, for sure “fast”, “appropriate” and “satisfactory” would top the list. Customer service has actually reached a state where companies can no longer keep it in the back seat, in fact as most companies today mention; it has become the backbone of many processes and areas …

7 Guidelines to Provide Great Customer Service on Social Media Read More »