One platform for all your CX & support needs.
Bring all your customer communications to one place.
Monitor & respond to Location, App & eCommerce reviews.
Manage your emails the moden way with AI
Experience social superpower with the all-in-one social suite
Automate support with AI bots across channels
Deliver moden CX and great support with 1 on 1 interactions.
Enable customers to connect in real time on their favorite channels.
Enable agents to monitor & respond to cross-channel communications.
View reviews across all aggregator sites and understand customer sentiment.
Set support on auto-pilot mode across channels with intelligent bots.
Give more connected support experiences to customers with live video calling.
Listen to customer conversations, gain a deeper understanding and make data-driven decisions.
Streamline your content strategy, boost engagement, and maximize your online presence.
Engage customers and increase sales on WhatsApp.
Track photo posts, sponsored posts, stories, reels, IGTV comments, mentions & more.
Manage multiple location Google Business Messages from one inbox in real-time.
Respond and listen to conversations on Twitter with Simplify360
Monitor Facebook groups & pages, post comments, mentions, conversation history and more.
Empowering BFSI to deliver amazing CX.
Deliver nextgen CX.
Make every shopping experience a great CX story.
Stay in the limelight with superior CX.
Know how Simplify360's CX & support platform can help you deliver amazing CX.
Simplify360 - The Who & Why Question?
Meet #SimpliFam - the team that enables you deliver amazing CX.
India's First CX Game
Opening up an E-commerce site, becoming one of most prominent brands and earning a lot of profit can be not much of a trouble. In fact, the trouble only starts when you do something wrong, which might not even count as a mistake in your mind! However, your customers are just looking for a chance, …
The 7.9 magnitude earthquake in Nepal which has already cost more than 3200 lives (Source: www.thehindu.com), has created a wreck on Nepal’s cultural and heritage sites as well. The damage to these places is not quantifiable, as it rests on the history of Nepal. The Kathmandu Valley, considered to be the cultural hub of Nepal, has …
UNESCO World Heritage Sites Destroyed in Nepal Earthquake Read More »