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Bring all your customer communications to one place.
Monitor & respond to Location, App & eCommerce reviews.
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Automate support with AI bots across channels
Deliver moden CX and great support with 1 on 1 interactions.
Enable customers to connect in real time on their favorite channels.
Enable agents to monitor & respond to cross-channel communications.
View reviews across all aggregator sites and understand customer sentiment.
Set support on auto-pilot mode across channels with intelligent bots.
Give more connected support experiences to customers with live video calling.
Listen to customer conversations, gain a deeper understanding and make data-driven decisions.
Streamline your content strategy, boost engagement, and maximize your online presence.
Engage customers and increase sales on WhatsApp.
Track photo posts, sponsored posts, stories, reels, IGTV comments, mentions & more.
Manage multiple location Google Business Messages from one inbox in real-time.
Respond and listen to conversations on Twitter with Simplify360
Monitor Facebook groups & pages, post comments, mentions, conversation history and more.
Empowering BFSI to deliver amazing CX.
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Make every shopping experience a great CX story.
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India's First CX Game
Jabong also known as Jabong.com is one of the leading fashion and life style e-commerce portal in India. They have a good presence on Facebook, Twitter, Pinterest and Google+. Element 1 – Tone of Messaging The tone of messaging a little formal. If the tweet from one of the customer is to be believed, it …