October 16, 2014

10 tips to boost the effectiveness of your social media marketing strategy

1. Be updated with the guidelines of the social channels you use for your business-You should be aware of the regular changes and updates that happen to derive the maximum benefit out of them. 2. Own and acknowledge your mistakes– Goof ups may happen with anyone- even the biggest of brands go wrong. What matters …

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Social Customer Service Review – JetBlue Airways

JetBlue Airways is an American low cost airline. The page has a good social media presence with 979.5K likes on Facebook, 1.86Million followers on Twitter. They also have 33K followers on Instagram and 3.63 Million views on Youtube. Lets get into details of how they are responding to customer queries and complaints on social media. Element 1 – …

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