One platform for all your CX & support needs.
Bring all your customer communications to one place.
Monitor & respond to Location, App & eCommerce reviews.
Manage your emails the moden way with AI
Experience social superpower with the all-in-one social suite
Automate support with AI bots across channels
Deliver moden CX and great support with 1 on 1 interactions.
Enable customers to connect in real time on their favorite channels.
Enable agents to monitor & respond to cross-channel communications.
View reviews across all aggregator sites and understand customer sentiment.
Set support on auto-pilot mode across channels with intelligent bots.
Give more connected support experiences to customers with live video calling.
Listen to customer conversations, gain a deeper understanding and make data-driven decisions.
Streamline your content strategy, boost engagement, and maximize your online presence.
Engage customers and increase sales on WhatsApp.
Track photo posts, sponsored posts, stories, reels, IGTV comments, mentions & more.
Manage multiple location Google Business Messages from one inbox in real-time.
Respond and listen to conversations on Twitter with Simplify360
Monitor Facebook groups & pages, post comments, mentions, conversation history and more.
Empowering BFSI to deliver amazing CX.
Deliver nextgen CX.
Make every shopping experience a great CX story.
Stay in the limelight with superior CX.
Know how Simplify360's CX & support platform can help you deliver amazing CX.
Simplify360 - The Who & Why Question?
Meet #SimpliFam - the team that enables you deliver amazing CX.
India's First CX Game
After a lot of discussions and evaluation, we have shortlisted our 25 teams who move to Stage 3, Have Your Say. The shortlisted teams will soon receive details for the next round. Here take a look: SN Team Name Team Members College 1 Oxymoron Vipul Gupta & K. Raju Krishnan Department of Business Economics, University …
Casia 2014 Update: 25 Teams from 10 colleges make it to Stage3- Have Your Say Read More »
Now you can have better control on how and what you publish on your social media channels with the custom date feature. Let’s have a look at the details. Features: Beside the option to repeat scheduled posts on Daily/Weekly/BiWeekly/Monthly pattern, now you will have an option of choosing a custom date which will allow you …
Reach out to more customers with better social media publishing Read More »