👋🏻Hey, welcome to nextgen customer support

Create “WoW” experiences for your customers & agents.
We help

Agents collaborate and provide quicker resolutions with
one inbox for all customer queries.
Automate repetitive tasks and route tickets to the right teams
to increase agent productivity.
You understand your customers better with game-changing
insights and deliver customer delight.

5000+ global businesses trust and love using Simplify360

Explore Simplify360’s end-to-end support,
engagement & growth solutions


Social Media


Video Chat
Great support starts by
being available.
Connect and engage with customers on channels they prefer
in real-time.
Integrate all your customer support channels in one place.
Never miss a customer conversation anymore.

Better features & tools to make support a delight for agents.

Modern customer support platform to empower agents and
make customer support a delight for them.

Reduce 30+ hours of manual support with AI chatbots.

Use conversational AI chatbots to automate most of your
repetitive tasks. Set customer support on auto-pilot mode

End to end review management in one place

Modern customer support platform to empower agents and
make customer support a delight for them.

All-in-one social suite for publishing, listening & more.

Leverage social superpower with the all-in-one social suite.
Grow your business using automated publishing and collect
meaningful insights by listening to what customers want.
Why choose Simplify360 for your business?
demo session
Tell us your challenges. And we’ll tell you how we can have it sorted via a 60-minute personalized demo session.
Security above everything
We follow the best practices to make sure your data is safe and secure all the time, around the year
Light on your pocket
Simplify360 is light and reasonable. Own the best enterprise-grade customer support suite by paying only for what you use
Ecosystem of tools
An all-in-one-place approach. Everything you need to deliver great customer support. Use once, use forever
Integrate with your favorite tools
on the go. Accomplish more by
doing less.
All your communication
channels in one place.
Deliver beyond
Make Support a Delight for Both
Agents & Customers
Start using Simplify360 to deliver great customer service. Automate support on
every channel and save agent time and boost productivity on the go.