Salesforce
Display Salesforce customer data with tickets for Simplify360 agents and push tickets to Salesforce for escalation with a single click, no agent login needed.
Integrate your favorite tools to Simplify360.
Make your team more productive and customers happier. Integrate your favorite apps with Simplify360 and do more from one place!
Google Analytics
Integrate Google Analytics with Simplify360 and view important metrics from one place.
Enablex
You can now provide seamless video support to customers. Initiate a video call with the customer with a push of a button.
Freshdesk CRM
CRM displays customer data from Freshdesk with the ticket for Simplify360 agents and also pushes ticket to Freshdesk CRM for escalation without agent having to login.
Genesys
All your call tickets can now be managed on Simplify360. Allow agents to handle calls and tickets from other sources like email, social, chat seamlessly.
Knowlarity
All your call tickets can now be managed on Simplify360. Allow agents to handle calls and tickets from other sources like email, social, chat seamlessly.
Avaya
All your call tickets can now be managed on Simplify360. Allow agents to handle calls and tickets from other sources like email, social, chat seamlessly.
Shopify
Agents can view customer data from Shopify while handing their tickets on Simplify360. No hassle of searching for customer details on Shopify.
Google Translate
Translate customer queries to your language of ease and have the ability to respond back to customers in their preferred language.
Bit.ly
Allows users to shorten link before posting them as replies.
MS Dynamics
Display MS Dynamics customer data with tickets for Simplify360 agents and push tickets to MS Dynamics for escalation with a single click, no agent login needed.
Zoho CRM
Display Zoho CRM customer data with tickets for Simplify360 agents and push tickets to Zoho CRM for escalation with a single click. No need for agents to login to Zoho CRM.
Looking for a custom integration?
Talk to us about integrating the apps you need! Our team can help integrate the apps you find most useful for your business! Whatever works!🙂