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Amplify your brand's presence on Google with Simplify360's Goolge My Business Management

Easily keep track of who is connecting with your business on Google, all in one place.

Google My Business Screen

Amplify your brand's presence on Google with Simplify360's Goolge My Business Management

Easily keep track of who is connecting with your business on Google, all in one place.

Google My Business Screen

Manage all Locations from One Place

Track and respond to customer reviews and messages from a unified platform. Maintain consistent brand voice and quality of service across multiple store locations.

Provide convenient messaging

With Google Business messages customers can reach you right from their Google search and Google maps. Build strong relationships with customers by being accessible on every touchpoint.

Google My Business Messaging
Google My Business Messaging
Google My Business maps

Build Trust by Responding to Reviews

Manage and respond to customer reviews from different locations on a single platform. According to consumers, businesses that respond to reviews are 1.7x more trustworthy than businesses who don't.

Gain Dynamic and Insightful Reports

Break down analytics to gain a comprehensive view of over all brand performance, regional, location and store level data. Enable location managers to have access to Google My Business on our platform to increase efficiency by providing them the insights they need.

Google My Business maps

Why Simplify360?

97% of customers check reviews before purchasing a product, so step with your best foot forward and manage, aggregate and respond to all reviews with Simplify360’s Review Management Tool. Our Review management software is equipped with custom dashboards for different roles and teams, making it easy to route customer issues to the right team for quick resolutions.

Here is what our customers say about us!

We found an able and committed partner in Simplify 360, who worked with us to develop real-time listening, integrated the multiple channels into a singular customer redressal interface and improved our first response time by integrating Whatsapp as a communication channel in our customer service.

In an ever-changing world of social media customer service, Simplify360’s omnichannel message first, scalable platform with optimization features has allowed Xiaomi to hit the ground running and has helped improve our efficiency and scale of operations.

Simplify360 not only enabled us to achieve review feedback monitoring and insights for 980 dealers, but have also allowed us to seamlessly and efficiently respond to end customers thereby improving our brand image.

Partnering with Simplify360 helped us integrate all our support channels into a single omnichannel unified inbox and enabled us to streamline our customer service processes. We recommend Simplify360 for its efficiency, flexibility, and personalized support. The software is a great enabler to our capabilities.

We manage over 50 channels for customer support, and with Simplify360, it has become effortless to manage all our channels from one place. They provided a streamlined queue management system, so the right customer issues are handled instantly by the right team. Simplify360 is also efficient in supporting our day-to-day operations like reporting and escalations.

We've met every goal that we have set out to accomplish, Simplify360 is great with presenting us with new ideas and initiatives to continue to set ourselves apart from our competition. Their omnichannel platform has helped us manage our clients ORM activities seamlessly and has given them a leg up from their competition with comprehensive Social Listening and analytics capabilities.

A great and easy-to-use support platform! We’ve been using Simplify360 for almost two years now and our team totally loves the experience. We integrated all our support channels in one place and this helped us bring down our First Response Time by approximately 90%. This is exactly the result we were looking forward to and Simplify360 helped us achieve that.

    Here is what our customers say about us!

    Slide Mi NIt is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about Slide Toyoto-logo NIt is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about

    Here is what our customers say about us!

    Slide Mi NIt is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about Slide hyundai-removebg-preview NIt is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about

    One platform for end-to-end review management