Automated Customer Service Platform
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Customer Satisfaction

98% +

Used by

5000+ brand

SeamlessDoesn’t need to repeat issues especially on new channel reachouts. 75% of all customers prefer messaging channels, so irrespective, we have you coveredSingle customer view across all non-voice channels
ConvenientCustomers can switch between real time and asynchronousAllow for FMR (first message resolution) even on new channels
PersonalAllow for conversations that are personalised, and carry the inbuilt CX of the channel of preferenceThe CX for the agents also allows for multi-tasking and replying like they would if they were on a native console
Automation EmbeddedLightning quick resolutions with no wait timeBest man machine collaboration for unparalleled CX