With 45B daily messages and a strong China presence, WeChat has a unique customer base like none other. With S360’s integrated system, you can engage with your WeChat customers, create and add Chatbots and use for a robust brand engagement.

Rohit Gupta, CEO, Simplify360

Private and Secure Customer Messaging

    • Real time and asynchronous messaging

Embedded Intelligent Automation

    • SLA based routing engine
    • Inbuilt AI for specific use cases and also AHT/headcount reduction year on year
    • Proven  AI based NLP and NLG engine for pushing  marketing content

In-built Omni-channel view with other care channels

    • Integrated other digital engagement channels to get a seamless Omnichannel view
    • Best in class cross channel continuity
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