By Need: Text Analytics

SimplyClassify

Machine learning based text classification

Simplify360’s text classifiers can be used by a multitude of teams from customer service to consumer insights and technical insights team to auto-categorise content that is custom to your industry and needs.

By Need: Text Analytics

SimplyClassify

Machine learning based text classification

Simplify360’s text classifiers can be used by a multitude of teams from customer service to consumer insights and technical insights team to auto-categorise content that is custom to your industry and needs.

Monetising Data from Across Channels

Machine Learning Based Auto-text Classification

Pre-Built Categorisation

Web, Automatically tag and categorize your feedback in real-time and at scale. Group millions of data related to your brands into buckets that make sense to you and the issues you are looking to solve. Simplify360 has hundreds of pre-trained models for many industries, that allow to categorize as much of the data as possible and as accurately as possible.

Custom & Centralised Text Analytics

Let our team of data scientists help you to obtain high accuracy results by training your custom text classifier or extractor. We can help create custom topic classification for your industry needs and use cases. Consistent and trained models allow you to look at all your data- public or internal with the same lens.

Listen & Connect

To Every Conversation from Any Source. Whether it’s data that you have collected in the S360 system or from various sources like Email, chat, surveys, Social Interactions, Review OR from your private data source within the organization. With our simple integrations we allow you to analyse and understand all your data points in a single place.

WHY US?

Why SimplyClassify?

Business Benefits – of an ML based text classification System
  • Eliminates hours of tagging efforts for you/your teams.
  • Tag your tickets based on topic, issues, intent, sentiment or priority. Let your support team use this to help you team prioritize, route and respond with the most effective response.
  • Allow your product team to understand trending customer requests, issues and opinions over time.
  • Ready Dashboards for different roles.
  • Ready to integrate with your data lake, customer management platform and more!
Our marquee Media & Entertainment customer preferred our machine classification module to leading VOC vendors because of the instant reduction in manual effort in creating cross channel case disposition reports!