vodafone

Vodafone performs the best on social media
Vodafone performs the best on social media admin

  Vodafone is ahead of other telecom players in social media in most of the parameters. Vodafone scored 87 in the Simplify360 Social Index (SSI) while Airtel and Tata Docomo scored 82 and 77 respectively coming as second and third in the ranking. Vodafone has the highest share of fans and followers on Facebook and […]

Social Customer Service Review – Vodafone India
Social Customer Service Review – Vodafone India admin

Vodafone India is the second largest mobile network operator in Indiaafter Airtel by subscriber base. It is based in Mumbai, Maharashtra. With customer base of more than 160 M in India, there is bound to be customer grivence on social media. Further, Telecom brands usually have the most mentions on social media due to their business nature. Vodafone has a stong […]

Microsoft-Nokia deal generates 6 times more buzz than Verizon-Vodafone deal
Microsoft-Nokia deal generates 6 times more buzz than Verizon-Vodafone deal admin

Last week, we observed two of the biggest acquisitions in technology sector. Microsoft buying Nokia and Verizon buying Vodafone’s stake in Verizon wireless. Below is an info-graphic on how social media responded to the news and which one has more share of voice than other.  

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