Social Media Monitoring

Customer Experience: Top 5 Free Social CRM Tools
Customer Experience: Top 5 Free Social CRM Tools 1024 440 admin

Traditional channels like emails and calls make only 60% of the customer experience piece. Facebook and Twitter have changed the way customers interact with your brand and post queries, complaints and feedback. CX teams need to actively engage with their customers and if you have access to conversations from multiple platforms at one place, it […]

5 Steps to Choose the Right Social Media Monitoring Tool
5 Steps to Choose the Right Social Media Monitoring Tool 150 150 admin

Social Media has evolved immensely over the past few years, with hundreds and thousands of people signing up on a daily basis. The space in fact is constantly growing and the scope for companies to extract valuable customer insights is also increasing accordingly. So, how do the companies access this valuable information? Does human monitoring […]

Brands, Hashtags, Instagram Marketing and more!
Brands, Hashtags, Instagram Marketing and more! 150 150 admin

Instagram has upped the social game over the last two years and has evolved from being a simple photo sharing platform to a full-fledged marketing platform. The statistics for Instagram has changed drastically as marketers realized its potential. Instagram worked significantly well for most fashion brands and food tech companies. In fact, according to a […]

Social Media Monitoring for Digital Agencies
Social Media Monitoring for Digital Agencies 150 150 admin

Social media monitoring in an important aspect of digital media strategy, and is often used to derive insight from social data or measure the success of their digital marketing campaigns. Below infographic illustrates how social media monitoring plays and important role. In case you are interested, you can also download our free ORM toolkit for […]

Why Online Reputation Management is critical for growth?
Why Online Reputation Management is critical for growth? 150 150 admin

The concept of Online Reputation Management is still confusing for a lot of people. Most tend to confuse this concept with social media monitoring/analytics and a lot of them tend to mix it up with Public Relations. What most people fail to understand, are the dynamics of ORM, which is widely divided into two main […]

How Simplify360 Helps Relieve the Social Media Pain
How Simplify360 Helps Relieve the Social Media Pain admin

The world we live in today, the value of supply meets demand cannot be underestimated. With India serving as the conduit for the digital revolution, we are extremely ill equipped to handle a seemingly infinite influx of  customers. With more customers, come more problems and to handle those problems, you need a dedicated task force […]

Simplify360 Partners With Digital Vidya to Enhance Their Digital Marketing Certification Programme
Simplify360 Partners With Digital Vidya to Enhance Their Digital Marketing Certification Programme admin

The World’s leading Social Business Intelligence Company, serving over 200 brands across the World including ITC Foods, Mahindra Retail, Toyota, Yamaha, Viacom18, Star TV, Bacardi etc. is making yet another big move. After partnering with few of the biggest names in the industry, Simplify360 is now joining hands with Asia’s leading digital marketing training company- […]

Customer Engagement by Social Banks
Customer Engagement by Social Banks admin

This might sound interesting, but what actually are social banks? In this age when big enterprises are counting on social CRM, isn’t it imperative for the banks across the world to emphasize on this concept and proudly become social banks – socially active banks using social CRM. But how many of us really bother to […]

Lead Generation through Social Media Monitoring
Lead Generation through Social Media Monitoring admin

One of the main ways for a company to succeed in a highly competitive market is the constant inflow of leads. “Leads” here mean prospective clients or customers for your product/service. However, getting those people to believe in your product and buy it eventually is not as easy as it sounds. The part of convincing […]

5 Steps to Choose the Right Social Media Monitoring Tool
5 Steps to Choose the Right Social Media Monitoring Tool admin

Social Media has evolved immensely over the past few years, with hundreds and thousands of people signing up on a daily basis. The space in fact is constantly growing and the scope for companies to extract valuable customer insights is also increasing accordingly. So, how do the companies access this valuable information? Does human monitoring […]

E-commerce in India: Top 5 Social Media Campaigns
E-commerce in India: Top 5 Social Media Campaigns admin

Internet has travelled from becoming the next big thing to the biggest thing in India. According to a report by Business Standard, the number of internet users in the country has increased from 50 million in 2007 to 300 million in 2014. This is almost a 6 times growth in just a period of few […]

How to Blow Up Your Movie on Internet
How to Blow Up Your Movie on Internet admin

Stars Know Best Ten selfies are worth a million bucks (of publicity money). You and I can’t do that. We don’t have the face that can launch a million conversations. Stars like Channing Tatum, Robert Downey Jr, Anna Kendrick and Emma Watson however, DO.  While we quiver and squeal in gratitude when our favourite personalities […]

Customer Responsiveness Vs Fashion Retail Success
Customer Responsiveness Vs Fashion Retail Success admin

Social Media has reached every nook and corner of all businesses across the world. It is no more just a platform to chat with your friends or share your thoughts. Social Media plays a prominent role in the field of marketing by fashion retailers, where your customers are the boss. Fashion Retailers, now-a-days depend a […]

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