Social Media Customer Support

Mobile Wallets and Their Social Media Scenario
Mobile Wallets and Their Social Media Scenario admin

Tired of remembering your 16 digit card number? Wondering what would you do if you forgot your card at home? The mobile wallets have a solution for you! Now paying money has become a lot easier, actually just a few clicks away! No more handling/transaction charges, no more long unending pin codes. Wait! Doesn’t this […]

How Simplify360 Helps Relieve the Social Media Pain
How Simplify360 Helps Relieve the Social Media Pain admin

The world we live in today, the value of supply meets demand cannot be underestimated. With India serving as the conduit for the digital revolution, we are extremely ill equipped to handle a seemingly infinite influx of  customers. With more customers, come more problems and to handle those problems, you need a dedicated task force […]

Using Social Media for Customer Service
Using Social Media for Customer Service admin

In a Q4 2011 survey of worldwide online consumers, Oracle found that online users valued having a number of pathways to customer service support, including through social media, click-to-call services and instant messaging. Today, customers are talking about you with other customers and prospects in open platforms like Twitter, Facebook Pages and Forums. People are […]

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