Reputation Management

Five Intelligent Uses of Social Media for Customer Service
Five Intelligent Uses of Social Media for Customer Service admin

Social Media is the most in-thing in today’s date and just like any individual registering on Facebook or Twitter, there are companies and firms constantly registering on social media as well. So, what happens to these registered profiles? People look at them, give a few likes here and there and the job is done? If […]

50 ways to handle negative comments on social media
50 ways to handle negative comments on social media admin

Negative comments on social media – it might have already happened to you and your brand. In the past, somebody might have posted or commented something negative about you on one of the social media channels. May be then you didn’t know how to go about it and had just let it go. By now […]

How Important is it to Invest in Reputation Management
How Important is it to Invest in Reputation Management admin

Reputation Management can be broadly defined as managing the reputation of a company; it could be a large company wanting to promote itself or its products or it could be a newly formed company wishing to gain visibility or create a buzz about itself. Reputation Management can be sought for three basic reasons- To build […]

How Businesses can use Social Media – A case study of Tata Docomo
How Businesses can use Social Media – A case study of Tata Docomo admin

The number of people present in social networking sites is ginormous. So how can businesses use social media for their benefit? Let us answer this question with the help of a case study on Tata Docomo. There are social media monitoring tools available in the market. Simplify360 is one such tool which acts as a […]

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