Online Reputation Management

Take care of your customers or someone else will
Take care of your customers or someone else will admin

Suppose, your airline informs you at midnight that your flight to Bangalore has been cancelled, and making it even worse, they ask you to re-book the two tickets you booked on two separate flights!!! To vent out your annoyance, you search the web to find out the airline’s Facebook/Twitter handle to report the issue. You […]

5 critical steps for your Online Reputation Management
5 critical steps for your Online Reputation Management admin

Nearly, all your customers will Google about your company, will go through its history and background before pursuing any business with you. Clients are “reputation seekers” and they look forward for a reliable & trustable company in order to “feel safe” with an organization whom they intend to business with. Your online reputation will determine […]

10 Online Reputation Management Tips for Business
10 Online Reputation Management Tips for Business admin

Effective online reputation management certainly plays an important role as the essential forethought in the decisions that people make about your company , products, services and your credibility. Whether you have just started your business or possess a long history of positive feedbacks, now, that social media has become so easy to use and more […]

Social Media Pulse: The case of customer outrage against Lemp brewpub on social media
Social Media Pulse: The case of customer outrage against Lemp brewpub on social media admin

It was one of those incidents which picked up on social media and ended up on mainstream media. This has opened up an altogether new face of social media crisis for all the brand owners. We think that this particular incident can serve as a learning opportunity for all the community managers, and especially the […]

How Important is it to Invest in Reputation Management
How Important is it to Invest in Reputation Management admin

Reputation Management can be broadly defined as managing the reputation of a company; it could be a large company wanting to promote itself or its products or it could be a newly formed company wishing to gain visibility or create a buzz about itself. Reputation Management can be sought for three basic reasons- To build […]

The Most Social Retail Brands in India
The Most Social Retail Brands in India 150 150 admin

India is a second fastest growing market in Facebook. India has a growth rate of 162.4% only second to Brazil in terms of Facebook User base. This is a huge opportunity for Brands to focus their online marketing strategy into investing in such online platforms. We have put together a comprehensive report on how people […]

The Best Social Media Research Presentations
The Best Social Media Research Presentations admin

Simplify360’s social media presentations have been topping the chart on Slideshare platform for last whole month. We are thankful to Slideshare and we will be publishing more interesting content. You can follow us on Slideshare. Recently, we have launched two major research reports on Retail Brands in India and General Brands in India. Retail report […]

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