HDFC Bank on top again, ICICI and Yes Bank lagging behind
HDFC Bank on top again, ICICI and Yes Bank lagging behind admin

    Three years back, we published a report on How Indian banks are using social media to connect to their customers. That was the time when banks were not completely exploring social media as a means of communication with their customers. But even during those days we had seen ICICI and HDFC to be […]

Social Customer Service Review – HDFC Bank
Social Customer Service Review – HDFC Bank admin

Being a HDFC bank customer, writing a customer service review is pretty interesting. 🙂 Not many may know that HDFC or The Housing Development Finance Corporation Limited was amongst the first banks to receive an approval from RBI to set up a bank in the private sector. Without a doubt, HDFC is one of the […]

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