Building Business on Customer Experience through Social Media
Building Business on Customer Experience through Social Media admin https://secure.gravatar.com/avatar/42a6687a7e786ed2157ae4f74344aeec?s=96&d=mm&r=gIt was in last September when Myntra, one of the top Indian eCommerce sites launched a social media campaign asking their customers’ reasons if they had to return products. A whopping 17-18 tweets popped up every second. Every negative tweet was addressed. This shows amazing levels of customer service. Though it is one of the […]
