Customer service through Twitter

Indian Brands on Twitter – How is their Social Customer Service?
Indian Brands on Twitter – How is their Social Customer Service? admin

Social media is dramatically altering the customer service landscape. With easy access to real-time information, a new generation of ‘always-on’ consumers has been empowered and are more demanding than ever before. This trend is on the rise as social media proliferates, both online and on mobile, across all age groups and demographics. To build trust and brand loyalty in this […]

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