7 Customer Experience trends we will see in 2021
7 Customer Experience trends we will see in 2021 https://simplify360.com/wp-content/uploads/2021/01/Blog-Banner-trends.png 1024 724 Admin https://secure.gravatar.com/avatar/10ed4348b36c363bf8b526b75e3f7996?s=96&d=mm&r=gSolution Guru@ Simplify360 – 6 mins read 2020 was unpredictable, but one trend businesses had to embrace was integrating digital customer service platforms. And it’s a good thing that most companies switched to digital platforms, as it became the primary means of communication during the lock-down. Customer Experience is critical for any business’s success. Monitoring […]