brand report

Social Media Pulse: The case of customer outrage against Lemp brewpub on social media
Social Media Pulse: The case of customer outrage against Lemp brewpub on social media admin

It was one of those incidents which picked up on social media and ended up on mainstream media. This has opened up an altogether new face of social media crisis for all the brand owners. We think that this particular incident can serve as a learning opportunity for all the community managers, and especially the […]

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