Brand management

Customer Experience: Top 5 Free Social CRM Tools
Customer Experience: Top 5 Free Social CRM Tools 1024 440 admin

Traditional channels like emails and calls make only 60% of the customer experience piece. Facebook and Twitter have changed the way customers interact with your brand and post queries, complaints and feedback. CX teams need to actively engage with their customers and if you have access to conversations from multiple platforms at one place, it […]

Customers and Brands Tie the Knot
Customers and Brands Tie the Knot admin

Everybody understands that the strongest pillar to keep a business growing strong is to keep its customers happy and satisfied, but how many of us understand that with this come a number of responsibilities. Maintaining loyalty, taking accountability for action, making your customers feel important, reward them for being loyal and more. So, why is […]

Ten things brands can achieve through social media listening
Ten things brands can achieve through social media listening admin

It takes five steps for social media listening to deliver the business objectives for an organization. In the first step, we define the target queries and listen to online conversations about the brand, in the next step we derive consumer insights and evaluate them to check their validity. Once we validate, we craft the social […]

5 critical steps for your Online Reputation Management
5 critical steps for your Online Reputation Management admin

Nearly, all your customers will Google about your company, will go through its history and background before pursuing any business with you. Clients are “reputation seekers” and they look forward for a reliable & trustable company in order to “feel safe” with an organization whom they intend to business with. Your online reputation will determine […]

Social Media Pulse: The case of customer outrage against Lemp brewpub on social media
Social Media Pulse: The case of customer outrage against Lemp brewpub on social media admin

It was one of those incidents which picked up on social media and ended up on mainstream media. This has opened up an altogether new face of social media crisis for all the brand owners. We think that this particular incident can serve as a learning opportunity for all the community managers, and especially the […]

How to set-up your social media listening system?
How to set-up your social media listening system? 150 150 admin

Social Media Monitoring Dashboards are the futuristic way of looking into your business scenarios and using it to make business decisions. But there are lot of challenges in setting up social media monitoring dashboards. This presentation will take a look into the brief of it. How to set-up your social media monitoring system? View more […]

The Best Social Media Research Presentations
The Best Social Media Research Presentations admin

Simplify360’s social media presentations have been topping the chart on Slideshare platform for last whole month. We are thankful to Slideshare and we will be publishing more interesting content. You can follow us on Slideshare. Recently, we have launched two major research reports on Retail Brands in India and General Brands in India. Retail report […]

Social media for brand manager is featured on the SlideShare homepage
Social media for brand manager is featured on the SlideShare homepage admin

We would really like to thank all our readers and faithful subscribers for making our PPT viral on Slideshare.net. In addition to this, we are much thankful for SLIDESHARE team for featuring our presentation on the Slideshare Homepage. Thank you SlideShare.

Social Media Brand Awareness
Social Media Brand Awareness admin

Most often small and mid-size business dive into social media and engage in heavy time consuming activities such as tweeting and updating Facebook status. But it’s only after sometime that they begin to realize no traction and get disappointed by social media. The problem is not social media, but the false level of expectation that […]

Brand Comparison Made Possible by Simplify360!
Brand Comparison Made Possible by Simplify360! admin

While managing the online reputation being a tough job, comparing the brand’s reputation over the other brands is a totally different errand altogether! But now Simplify360, your social media partner, makes it as simple as just a click of a button. Let it be Twitter, Facebook, Blogs or even Videos, it is still as simple […]

Simplify360 Social Listening, Engagement and Analytics at one single place
Simplify360 Social Listening, Engagement and Analytics at one single place 150 150 admin

Wow, its been almost two years since we ventured into Social Media technology space and launched buzzom.com, the first ever Twitter management application from India. In these two years, we managed to become one of the five most loved Twitter app in the world, crossed monthly page views of around 1.5 million page views and […]

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