Simplify360Gone are the days when people did not mind waiting in a long queue just to deposit money in an account, make transfers, get their bank statements, make specific inquiries and more. With Gen Y taking over, the choice of banking has shifted to online/internet banking and the mode of communication has slowly made its […]
There are plenty of reasons for financial businesses to be excited about CRM in the financial sector right now. After all, without these advancements, retaining customers on a massive scale would be quite nearly an impossible task. So how are CRM advancements shaping the finance sector, and what can we expect from the future of […]
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