Simplify360The Airtel’s new TVC features an urban couple who work at the same office, the wife being the boss of the husband. The ad opens with a scene where a woman orders her juniors to work on an important task. While the boss leaves the office, the other employees stay back late to finish […]
Vodafone is ahead of other telecom players in social media in most of the parameters. Vodafone scored 87 in the Simplify360 Social Index (SSI) while Airtel and Tata Docomo scored 82 and 77 respectively coming as second and third in the ranking. Vodafone has the highest share of fans and followers on Facebook and […]
Airtel is an Indian multinational telecommunications services company, headquartered in New Delhi, India. It provides mobile prepaid/post paid, broadband and Digital TV services. Being a telecom company, Airtel has to field hundreds of customer queries on a daily basis on social media platforms which requires the customer service team to be on their toes every […]
With 2.03 Million1 requests for mobile number porting in June alone, companies like Tata Docomo are getting the hardest hit of the newly introduced mobile number portability (MNP) as per the study by Simplify360. Out of all the people expressing or who have switched to other networks, 26% of customers belong to Tata Docomo. However […]
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